We’re working with our business network provider to resolve a connection issue between our backup site (New Orleans, LA) and their router. Customer servers and our web servers will still be accessible. Only reporting and status monitoring will be unavailable.
Update 05 July 1827 hours – Our hosting provider called and notified us that they are working to resolve a large network outage in our area affecting both business and residential customers. They are working to resolve the problem at our business site as quickly as possible.
Update 05 July 2102 hours – Our hosting provided advised that they’ve identified the problem and are working to resolve it. From our end, it appears everything is working normally. We’ll resume monitoring and reporting tomorrow, 06 July 2014 at noon.